Privacy Policy

Effective Date: August 29, 2026

Vision Hair Extensions respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, or interact with our marketing.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

Information We Collect

Vision Hair Extensions may collect personal information that you voluntarily provide to us, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account login information
• Order and purchase information
• Customer service communications
• Information submitted through website forms
• Marketing and email preferences

When you make a purchase, payment information is processed through our payment service providers. Vision Hair Extensions does not necessarily store your complete credit card information directly on our servers.

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Website activity
• Cookie and similar technology information

How We Use Your Information

Vision Hair Extensions collects and uses personal information for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing shipping and delivery information
• Managing customer accounts
• Responding to questions and customer service requests
• Processing returns, exchanges, or refunds
• Communicating with customers about purchases
• Sending promotional emails or marketing communications when permitted
• Improving our website, products, and customer experience
• Measuring website and advertising performance
• Preventing fraud and protecting the security of our website
• Complying with legal and regulatory requirements

Email Marketing and Opt-Out

If you receive promotional emails from Vision Hair Extensions, you may unsubscribe at any time by clicking the unsubscribe link included in the email.

You may also contact us and request removal from marketing communications.

Opting out of promotional emails will not prevent us from sending transactional messages related to your orders, account, customer service requests, or other necessary business communications.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand how visitors use the site, and measure the effectiveness of advertising.

These technologies may be provided by Vision Hair Extensions or by third-party service providers, including ecommerce, analytics, advertising, and marketing platforms.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser settings or available privacy controls.

Advertising and Analytics

Vision Hair Extensions may use third-party advertising and analytics services, including services provided by companies such as Google and Microsoft.

These companies may use cookies or similar technologies to understand website activity, measure advertising performance, and display relevant advertising.

Information collected by these providers is subject to their own privacy policies.

Service Providers

We may share personal information with trusted companies that help us operate our business, including providers that assist with:

• Ecommerce website hosting
• Payment processing
• Order fulfillment
• Shipping
• Email marketing
• Website analytics
• Advertising
• Fraud prevention
• Customer service

These companies are permitted to use information only as necessary to provide services to us or as otherwise allowed by law.

Sale of Personal Information

Vision Hair Extensions does not sell personal information to third parties in exchange for money.

Certain advertising or analytics activities may be considered a "sale" or "sharing" of information under some state privacy laws. Where required by applicable law, consumers may have the right to opt out of such activity.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and tax records, resolve disputes, enforce agreements, and comply with applicable laws.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Request information about how your personal information is used or disclosed
• Exercise other rights provided by applicable privacy laws

To make a privacy request, please contact Vision Hair Extensions using the contact information below.

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website is not intended for children under the age of 13, and Vision Hair Extensions does not knowingly collect personal information from children under 13.

If we learn that we have collected such information, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites. Vision Hair Extensions is not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Vision Hair Extensions may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Vision Hair Extensions
Wilmington, North Carolina, USA
Email: vhe@visionhairextensions.com
Website: visionhairextensions.com